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Terms and Conditions can be found here: https://www.fiverivers.net/terms-conditions/

We will respond within 3-5 business working days.

You can review our Terms and Conditions here: https://www.fiverivers.net/terms-conditions/

We reserve the right, at our sole discretion, to update, change or replace any part of these by posting updates to our website. It is your responsibility to check our website periodically. Your continued access to our website or our services following any changes to these Terms and Conditions constitutes acceptance.

You can report any concerns to report@fiverivers.net. We will respond within 3-5 business working days.

Customers can register a complaint through any of below methods:

Call:

UK: +44 (0) 203 150 1401

Ireland: +353 (0) 16994257

Email:

complaint@fiverivers.net

Client Support Portal:

www.qcom.itclientportal.com/ClientPortal/Login.aspx

All complaints are escalated according to SLA timeframes defined as per priority matrix in our Client Portal automatically.

Terms and Conditions for UK Domain Name Registrations can be found here: https://www.nominet.uk/go/terms

We do not charge customers for transferring or terminating contract.

Three renewal notices are automatically generated before your domain renewal date to confirm continuation and there is a final notice sent from our accounts with an invoice.

If you wish to cancel the domain, all you must do is send a written request to support@fiverivers.net. The IT Team will contact you with details required to cancel or transfer the domain.

Disclaimer: The information provided by Qcom Ltd/Fiverivers.net on this website is offered only as a general information service to the public. Because each issue or situation is different and unique, each person should seek their own legal advice for that situation from competent legal counsel.

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